Tag Archive: customer service

Sure Fire Customer Care Tips

The first thing for any internet marketer to learn is that people that are surfing the internet aren’t looking to buy something.  They are looking for help in improving their situation.  Once you have a strong grasp on that concept, your internet marketing strategy will seem a lot less confusing. The best way to make…

Five Tips for Startup Survival

With the dot-com boom between 1995 and 2000, there were many businesses that resorted to the internet to make fast money and get their businesses noticed.  But can you find those businesses on the internet now?  Of course you can’t.  Because that dot-com bubble burst, burying them in the jumble of failed businesses that did…

We Are All Human

Well, ok….the cat walking on your keyboard isn’t human, but the title says it just right.  We are all human, and we can make mistakes.  But what you do in handling those mistakes can make or break your business.  First of all, if it’s just a typo on your web site, it’s simple to fix. …